How many business days should you allow for a payment to process in the ePay function?

The correct duration to allow for a payment to process in the ePay function is two to three business days. This timeframe is important because it accommodates any potential administrative processing times required to ensure that the payment is accurately processed and applied to the account. Factors such as bank processing schedules, transaction verifications, and the need for compliance with any internal controls or security measures can affect how quickly a payment is reflected in the account. Providing a two to three business day window helps ensure that cardholders have a realistic expectation of when their payment will be completed, reducing confusion and potential concerns regarding payment status.

Immediate processing, while appealing, may not always be feasible due to these operational factors, making it essential to prepare for a typical processing window instead.