What happens if a payment request is not automatically matched in Payment Plus?

When a payment request is not automatically matched in Payment Plus, the process requires that the payment requests be manually matched with the transactions. This situation typically occurs when the information in the payment request does not align with the corresponding transaction details due to discrepancies such as differences in amounts, dates, or other relevant identifiers.

Manual matching ensures that the payments are correctly associated with the appropriate transactions, allowing for accurate record-keeping and proper financial accountability. This step is crucial for maintaining the integrity of the payment process and ensuring that funds are only disbursed in accordance with valid requests.

While other options might imply alternative automated handling or ignoring the request entirely, manual intervention remains necessary to verify and confirm the legitimacy of unmatched payment requests. This careful scrutiny helps prevent errors and fraudulent activities, thus safeguarding the organization’s financial resources.