What is required during the education process for new cardholders?

A formal orientation and training session is essential during the education process for new cardholders. This structured approach ensures that new users fully understand the responsibilities and proper procedures associated with using their cards. The orientation provides comprehensive information about policies, best practices, and compliance requirements that might not be covered in less formal settings. It also allows for interactive dialogue, where new cardholders can ask questions and clarify any uncertainties about the program.

In contrast, informal discussions or reviews of previous experiences may lack the necessary depth and structure needed for effective training. While online quizzes could be helpful in assessing knowledge, they do not replace the comprehensive educational experience provided by a formal training session.