What is the first step to change your contact address?

To change your contact address, the first step is to navigate to the correct section of your account settings where personal information is managed. Selecting "My Personal Information" and then clicking on "Contact Information" is the appropriate method because it directs users specifically to the area where address updates can be made. This process is typically structured to ensure that such sensitive changes are made in a secure environment, allowing for verification and accuracy.

The other options may involve communication or actions that are unnecessary or complicated for a straightforward task like updating personal information. For instance, filing a request with HR might be required in some organizations for specific changes, but it is not usually the first step for an individual cardholder wishing to update their address. Similarly, while going to the settings menu is essential, without selecting the specific "My Personal Information" section, one might not reach the appropriate area. Sending an email to customer support could lead to delays, as it often involves waiting for a response rather than providing immediate access to make necessary changes directly. Therefore, the systematic approach in A is the most efficient and direct way to initiate the address change process.