What training is typically required for new cardholders?

The training that is typically required for new cardholders focuses on orientation regarding their responsibilities and compliance issues. This is essential as it helps to ensure that cardholders understand the rules and regulations associated with using the payment card. By covering compliance issues, new cardholders become aware of the dos and don'ts, which is crucial for maintaining the integrity of the funds and preventing misuse or fraud. Orientation training establishes a solid foundation on which cardholders can build their usage of the card in line with policies, thereby safeguarding both the institution’s and the cardholder’s interests.

In contrast, technical training specific to their jobs, sales training, and customer service training, while valuable in their own rights, do not specifically address the unique responsibilities and compliance requirements that come with being a cardholder. This differentiation highlights the importance of compliance-related training in the context of card usage.